Platform terms

Who is who

These terms govern the use of the KodiakBase monetization platform: the tools a creator uses to sell subscriptions and content to their community. It is operated by 3XA ECOM LLC, with its address at 407 Lincoln Rd STE 708, Miami Beach, FL 33139, United States. If what you are looking for is the company-formation service, that is a different contract: the terms of service, in this same legal section.

The roles are these. The content and the community belong to the creator: what a member buys is access to that content, and the one who answers for it is the creator. The collection is run by KodiakBase: a member's payment is received by KodiakBase through its regulated payment provider, held during the protection period, and then settled to the creator with the commission deducted. The commission and settlement sections tell that path in full.

By signing up as a creator you accept these terms and the content policy. If something here does not sit right with you, write to hola@kodiakbase.com before signing up rather than after.

What the platform does

Tools to sell access to a community or to content, and to keep that access in step with what was paid:

• Offers: a public sales page for each subscription, with its price and description, edited from your dashboard.
• Collection: the buyer pays KodiakBase, which processes the payment with its regulated payment provider, holds it during the protection period, and then settles the amount to you with the commission deducted. The full mechanics are in the settlement section.
• Access: the platform handles the invitation to the Telegram channel tied to the offer when someone pays, and the removal from that channel when the subscription is cancelled or stops being paid.
• The dashboard: your offers, your members and your settlements — what is held and what has been settled — in one place.

What the platform does not do

Written as plainly as the list above, because this is the half that prevents arguments:

• It is not a bank and not a place to park money. It holds each sale only during its protection period and settles it afterwards, as these terms describe; it takes no deposits and keeps no balances on request.
• It does not guarantee the approval or the continuity of your settlements account. Identity verification and those decisions belong to the payment provider; our part is to set the connection up properly.
• It does not guarantee results for any content: not sales, not subscribers, not the accuracy of what is published. The platform is the tool; what it produces is down to the content and its audience.
• It does not review your content before it is published, and does not make it its own. What you publish, and the rights to it, are yours.
• Telegram is a Telegram service: its rules, its limits and its availability are not decided by KodiakBase.

The commission

For each sale, the platform takes a 10% commission on the amount. The buyer pays once, to KodiakBase; when that sale's protection period ends, we settle the amount minus that commission to you. There is no fixed monthly fee: if you do not sell, the platform does not charge.

The settlement is the sale amount minus that commission, and there are no further fixed deductions: payment processing is inside what the platform takes, not on top. The only thing that can also be deducted are refunds and chargebacks on your sales, with the mechanics the settlement section describes.

The 10% is the rate in force when these terms were published. If it changes, it changes on this page and is announced as the changes section says, before applying to new sales.

Settlement and the protection period

Each sale is held during the protection period: a window counted from the charge that protects both ends — the buyer, because their claim arrives while the money is still here; and the serious creator, because charges that turn out fraudulent are caught before touching their settlement. When that window ends, KodiakBase settles the amount, with the commission deducted, to the settlements account of the next section.

The protection period is a platform policy, not a figure of this contract: the number of days in force is published on your dashboard and on the commission page, and each sale gets the one published at the time of the charge. Settlement happens after that period; the exact day can vary with the payment provider's timing, which is why it is not written here as a guaranteed date.

Because the payment is received by KodiakBase, refunds and chargebacks on your sales are directed at KodiakBase and handled by KodiakBase. When a claim succeeds, its amount and the costs the payment provider ties to that chargeback are deducted from your held amounts and, if those do not cover it, from your future settlements. It is the bookkeeping of running the collection for you: what is returned to the buyer stops being pending settlement, and nothing more.

The payment provider and your settlements account

Members' payments are received by KodiakBase through its regulated payment provider, which is Stripe. To receive your settlements you open, during sign-up and without leaving the platform, an account connected to it: that is where your identity verification and the bank account you collect into live. In that process you accept Stripe's terms for connected accounts — the Stripe Connected Account Agreement — which is a contract between Stripe and you and can be read on Stripe's website.

The verification of your identity and the decisions about that account are Stripe's. KodiakBase cannot promise an outcome it does not decide, and so it does not promise it.

Without that verified account there is nowhere to settle: what is held waits, under the same rules, for the verification to finish. That is why your sign-up details have to be accurate and up to date — the verification rests on them.

What stays on your side

KodiakBase running the collection does not move these obligations anywhere. They remain yours:

• The content: what you publish and sell, its legality, and the rights to it.
• The taxes on what you receive: what the platform settles to you is your income, and filing and paying tax on it — in your country and for your situation — is yours. KodiakBase does not advise on it; as a platform, it files the operator reports the rules require about what it settles to you, the DAC7 directive included where it applies to you.
• The dealings with your community: refunds and claims are handled by KodiakBase as the one receiving the payment, but delivering what was sold and answering your members is yours — it is what keeps those claims from existing.
• Your sign-up details: accurate and up to date, because the payment provider's verification rests on them.
• The content policy, which you accept at sign-up and which applies to all your offers.

The content policy and suspension

What can be sold with the platform and what cannot is in the content policy, a separate document in this same legal section that you accept at sign-up.

If an offer breaks that policy, it is unpublished: it is no longer on sale and takes no new buyers. If the breach is at the level of the account, the account is suspended and its offers with it. It is a mechanism of the tool: it applies to what breaks the policy, it is communicated by email with the reason, and it has the way back the policy itself describes.

A suspension stops new sales; it does not touch what is pending. What was already collected follows its normal path: it is settled when its protection period ends, with the deductions of the settlement section if claims are in progress.

Limitation of liability

We answer for our own work: operating the platform with diligence, running the collection, and settling to you the way this page says it settles. If a failure of ours removes an access that should have been active, or delays a settlement that should have been made, we correct it as soon as it is detected.

We do not answer for creators' content or for the relationship between creator and buyer over that content; nor for the decisions of the payment provider or Telegram about their own services, nor for indirect damages, loss of profit or loss of opportunity.

Save for wilful misconduct or gross negligence, our total liability is limited to the platform commissions KodiakBase has charged you in the twelve months before the event giving rise to it. Nothing in this clause excludes liability that applicable law does not permit to be excluded.

Governing law and jurisdiction

These terms are governed by the laws of the State of Florida, United States, where 3XA ECOM LLC is formed, and the courts of Miami-Dade County have jurisdiction over any dispute.

With one carve-out we are not going to pretend away: if you use the platform as a consumer and live in the European Union, that choice does not deprive you of the protection of the mandatory rules of your country of residence, and you may bring proceedings before the courts of your domicile.

Changes to these terms

We may amend these terms for the future. Changes are published on this same page and the date in the heading is updated with them.

If a change affects something material — the commission and the protection period included — we tell you by email at least thirty days before it applies, and you can close your offers and leave the platform at no cost before it takes effect. What was already sold does not change conditions mid-period.